Southern Doc Products

Some FRequently asked Questions:

Do Southern Dock Products and Just Rite Equipment provide complete "turn-key" service and installation of all products that they sell?

Yes, we will recommend the proper products to meet your needs and provide full service installation and maintenance within our primary sales areas. All of our service employees are factory trained and dedicated to serving clients.

Do you do free on-site surveys for retrofit applications, maintenance calls or capital projects?

Yes, we have field sales and service representatives that manage customer requests. Our proposals are detailed and offer value-added alternatives to meet your specifications and budget requirements.

How quickly can a representative visit our site and make a recommendation and proposal?

Typically, we can visit a customer facility and have a confirming proposal in your hands in 24 hours.

How long does it take you to make a field repair?

All of our locations have on-call technicians to get you up and running quickly in an emergency. Routine maintenance and other field repairs are scheduled. Our goal is to respond to a service request within 24 hours. After-hours emergency service is available at every location 24/7/365.