Field Service Technician – Austin, TX


Overhead Door Austin, a division of DuraServ, is hiring for a Field Service Technician in our Austin, TX office. The Field Service Technician is responsible for servicing customers with dock and door maintenance and installation. The Technician ensures a safe environment, provides good customer service, and installs and maintains equipment.

Job Duties
• Follows daily schedule as defined by coordinator
• Announces themselves at client site for safety and security purposes.
• Performs maintenance and/or installs the following for DuraServ customers;
 Levelers vehicle restraints
 mechanical levelers
 air bag levelers
 hydraulic
 power and high-speed doors
 overhead/rolling/fire doors
 fans
 lift platforms/vertical lifts
 residential
• Follows all operational procedures when installing and maintaining doors.
• Ensures a safe environment by monitoring the dock area and clearing debris, tools, and equipment.
• Follows all safety procedures
• Maintains truck to ensure it is in good working
• Utilizes tech support for trouble shooting.
• Documents all work performed thoroughly.

Skills
• Good communication and listening skills.
• Displays initiative and a willingness to learn.
• Professional and presentable appearance.
• Energetic and flexible.
• Works well in a fast-paced pressure oriented environment.
• Follows direction with focused attention.
• Exhibits sound judgment.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Identifies additional tasks to be completed and willingly assists others.
• Exhibits strong mechanical skills with a minimum of two+ years of technical experience.

Benefits
• We offer a full benefits package including medical, dental, vision, supplement insurance plans and a 401K with company match.
• Company paid benefits include life insurance, short term and long-term disability

Overhead Door Austin, a division of DuraServ, has been in business since 2001 and has grown from $16 million to a $140 million company. We have grown from 180 to 550+ employees over the last 4 years. We are looking for talented career oriented people who want to work in a fast-paced team centric company. DuraServ’s company goal is to: take great care of every customer, treat employees well and with respect and be “first and best” in all markets servicing our customers.

Go to all jobs