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Southern Dock Products Support
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Southern Dock Products
OUR SERVICES
Southern Dock Products, a division of DuraServ Corp, handles Installation, Servicing, and Design of Loading Dock Equipment, Overhead Doors.
At Southern Dock Products, we strive to provide local businesses with the best in Loading Dock Products and related equipment, and when you work with us as your supply source, you get to enjoy the powerful reach of the renowned DuraServ Corp.
DOCK DESIGN & INSTALLATION
When you come to us to install, service, or design your loading dock levelers, equipment, or other products, we offer our complete attention to your specific needs. Even though we might install the same equipment at your business site as we do at another, we know that every client’s needs are a little different from every other.
Maintenance
Southern Dock Products once operated as an equipment provider for new construction projects, but we changed our focus to a service-first philosophy. We’ve developed a set of best practices by focusing on the experiences of our employees and how their actions have fostered successful and long-term relationships with our clients.
OUR PROCESS
We don’t focus on just one aspect of loading dock and overhead door equipment sales; we approach each project intending to offer support to our customers, from the moment of project conception and through installation and maintenance support. We have four key areas that we consider during each interaction with a client. Here are our company goals and the reasons we enjoy fantastic success with each project we undertake.
01. CONSULTATION
Our team of experts is ready to get involved in your loading dock design from inception, ensuring you’re prepared for everything you need to to optimize performance.
02. DESIGN
We design custom solutions based on your company’s need, fitting everything down to the last dock bumper for your measurements and capacity requirements.
03. INSTALLATION
We distribute and install loading dock and overhead door products from leading manufacturers.
04. SERVICE
Our team of experienced service technicians and 24/7/365 service ensure your operation stays up and running.
05. ASSET REGISTRY AND MANAGEMENT
We track your equipment and keep records of maintenance so you don't have to.
QUESTIONS ABOUT EQUIPMENT YOUR FACILITIES MAY NEED? VISIT OUR PRODUCTS PAGE
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